Privacy Policy

Last Updated: September 5, 2026

IMC-MetalsAmerica, LLC (“IMC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit imc-ma.com, submit a form, request information, contact us, or otherwise interact with our website.

1. Information We Collect

The information we collect depends on how you interact with our website.

Information You Provide

You may provide personal or business information when you:

Submit a contact form.
Request a quote or product information.
Request technical or other information.
Contact us by email or telephone.
Subscribe to communications or updates.
Submit information through another website form or feature.

This information may include your:

Name.
Company name.
Job title or position.
Email address.
Telephone number.
Mailing or business address.
Product or service interests.
Information contained in your message or inquiry.
Other information you voluntarily provide.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, server logs, and similar technologies.

This may include:

IP address.
Browser type and version.
Operating system.
Device type.
Pages visited.
Referring website.
Approximate geographic location.
Date and time of visits.
Website interactions and navigation.
Other technical information associated with your visit.

This information generally helps us operate, secure, analyze, and improve our website.

2. How We Use Information

We may use information we collect to:

Respond to inquiries and requests.
Provide product and company information.
Respond to quote requests.
Communicate with current and prospective customers.
Provide requested services or information.
Improve our website and user experience.
Understand website traffic and usage.
Analyze the effectiveness of marketing activities.
Maintain website security.
Detect, prevent, and investigate fraud, abuse, or unauthorized activity.
Maintain business and customer records.
Comply with applicable laws and regulations.
Establish, exercise, or defend legal claims.
Carry out other legitimate business purposes.

3. Business Communications

If you provide your contact information when communicating with IMC, we may use it to respond to your inquiry or provide information related to your business relationship with us.

If you voluntarily subscribe to marketing communications, you may receive company news, product information, industry information, or other communications from IMC.

You may unsubscribe from marketing emails by using the unsubscribe instructions included in the communication or by contacting us directly.

4. How We Share Information

IMC does not sell your personal information for money.

We may share information with trusted third parties when reasonably necessary to operate our business or provide services.

These parties may include:

Service Providers

We may use third-party companies to provide services such as:

Website hosting.
Website maintenance.
Analytics.
Email communications.
Form processing.
Customer relationship management.
Information technology.
Security.
Marketing and advertising.
Other business support services.

These providers may have access to information necessary to perform services on our behalf.

Legal and Regulatory Requirements

We may disclose information when required to do so by law, regulation, legal process, subpoena, court order, or governmental request.

We may also disclose information when reasonably necessary to protect the rights, property, safety, or security of IMC, our customers, employees, website users, or others.

Business Transactions

If IMC is involved in a merger, acquisition, reorganization, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

5. Analytics and Advertising

We may use analytics and marketing technologies to understand how visitors interact with our website and to measure the effectiveness of our marketing activities.

These technologies may be provided by third parties and may use cookies, pixels, tags, or similar technologies.

Depending on the services used on the website, these providers may receive information such as IP addresses, device information, browsing activity, and interactions with our website.

You can learn more about how cookies are used by reviewing our Cookie Policy.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, provide services, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate business interests.

The length of time information is retained depends on the type of information and the reason it was collected.

7. Data Security

IMC takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should avoid sending highly sensitive information through website forms or unsecured communications unless specifically requested by IMC through an appropriate secure process.

8. Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

Request access to personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of personal information, subject to applicable exceptions.
Request information about how your personal information is collected or used.
Opt out of certain marketing communications.
Object to or restrict certain processing.
Exercise other rights provided by applicable privacy laws.

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before processing certain requests.

9. State Privacy Rights

Certain states provide residents with additional privacy rights.

Where applicable, IMC will comply with the privacy rights and requirements imposed by applicable state law.

If you believe you have a privacy right under the law applicable to you and would like to exercise that right, please contact us.

10. Children’s Privacy

This website is intended for business and professional audiences and is not directed toward children.

IMC does not knowingly collect personal information from children under the age of 13 through this website. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

11. Third-Party Websites

Our website may contain links to third-party websites, services, or resources.

IMC is not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

12. International Visitors

IMC is based in the United States. Depending on how you interact with IMC, your information may be processed or stored in the United States or other locations where IMC or its service providers operate.

Where required by applicable law, we will take appropriate measures concerning the transfer and processing of personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, technology, legal requirements, or privacy practices.

When changes are made, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

IMC-MetalsAmerica, LLC
135 Old Boiling Springs Road
Shelby, NC 28152
United States
Phone: 704-482-8200
Website: imc-ma.com

Privacy inquiries:
Please include “Privacy Inquiry” in the subject of your communication so that your request can be directed to the appropriate person.